Tags: front desk

MASTER LISTS: GET IT TOGETHER

by Tara
Categories: Salons
Comments: No Comments
Published on: March 1, 2012

 

Even Wayne and Garth Kept Lists

There are soooo many things to keep track of in a salon- often times you go on a run to pick up a few necessary items only to get back and someone finds another thing that is needed. If this happens in your salon consider having a few master lists to check off on once a week. This way it can help you keep track of items that you may not realize that you need. If you are too busy to take on the task of checking it- partner up with someone in the salon willing to help you out! Create a few different lists to have on hand so that you can be prepared for items you are getting low on.

Here are some ideas for master lists:

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Font Desk Adventures: Things That Could Possibly Go Wrong On Any Given Day

by Tara
Categories: Salons, Stylists, Uncategorized
Comments: 1 Comment
Published on: January 26, 2012

*DISCLAIMER- REALLY CUTE KITTY PHOTOS AHEAD- I AM CRAZY*

We all have suck days. Today I am just feeling extra suck- if you will. I am wanting to vent a little bit- to put it out there to all of you front desk warriors that you are not alone. So let’s reflect together. If there is something I am missing- please- feel free to add it to the list. Hang onto your horseshoes people- because here we go!

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Tara’s Front Desk Tidbits and Tips: Can’t We All Just Get Along?

by Tara
Categories: Salons
Comments: No Comments
Published on: September 25, 2010


I know and I understand how challenging it can be to be responsible for not only all the guests in the salon, but also for all the tech’s in the salon as well. Tensions will flare, after all humans are humans, right? We are not all perfect…and no, I am not going to argue that statement.

When it comes to confronting your staff in order to keep the peace one thing you must be good at is to have the ability to step back every so often, detach yourself from salon “friend” and actually be salon “boss”and address any issues that may arise… and do it in a manner that is professional. Learn to pull your staff aside and have private conversations with them to address an issue rather than keep it inside and letting it build. I hate when adults act like snickering babies or gossip queens. Especially in a place of business. Stand up straight, bite the bullet, and put an end to any bad energy created by salon staff- and if you are part of that bad energy, please think about searching for a new career. We need positivity, professionalism, and great people representing the hair industry.

Tara’s Front End Tidbits and Tips: RECEPTIONIST = GATEKEEPER

by Tara
Categories: Salons
Comments: No Comments
Published on: September 17, 2010

Being the front desk queen/salon manager I have daily hectic occurrences and issues that arise out of the blue quite often. From calming down stressed out techs to making sure things run as smoothly as possible, I know I have to morph into “actress extraordinaire” as soon as i walk into my salon. The key is to stay in control of yourself and just keep smiling. Here is a little tip for all of you front desk diva’s out there:

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